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Thread: Waverley 2019

  1. #161
    Senior Member tramscape's Avatar
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    Also, I guess that new members join because they would like to help save what they see - few will become any more than paid-up and even fewer will take any interest in the management or finances of the business itself and see reason to change

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    Senior Member kylemore's Avatar
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    I think we have to be patient, remember Paul Semple has only been in the job officially for a couple of weeks or so.

    The PSPS appear to have placed their confidence in him and given him a free rein. I'm sure there's much we don't know, for instance in what state the previous management left the place, however like you I'm anxious to see positive change!

  3. #163
    Senior Member tramscape's Avatar
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    I would like him to be working on plans to convert Waverley to electric operation. Presumably all the other staff can carry on with whatever they normally do if this year is going to be "as you were"

  4. #164
    Senior Member tramscape's Avatar
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    Whilst thinking about Glasgow and if the business model remains unchanged, wouldn't it be sensible to sail from Glasgow every day ?

    It is the major traffic generator ..... and the days where Waverley has lots of unfilled capacity are midweek days when she does not sail from there.

    if WEL are trying to generate more passengers they don't need to put more effort into making Fridays and Saturdays even fuller than they are already. They need to come up with a plan for midweeks

  5. #165
    Senior Member millfield153a's Avatar
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    Re: Waverley 2019

    Waverley 2019 Originally Posted by kylemore Waverley 2019
    I'm anxious to see positive change!
    Using Facebook and Twitter today to explain that the website is under maintenance (and to give some timetable information) seems to me to be a real step in the right direction. It’s very early days, without the pressure of actually running the steamer, but I sense a welcome shift in the tone of the operation. Remember that three key words for Cameron Marshall when he spoke to the CRSC were safe, solvent and ‘smiley’.

  6. #166
    Senior Member tramscape's Avatar
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    Normally when websites go under maintenance you get to a nice page saying so. I wonder why WEL have not been able to do this. Very strange

    The current situation is only any good for us who are on facebook and/or twitter - and who actually "follow" WEL

    Probably no harm done if they get things sorted quickly. The booking formula and prices are clearly not far off being available now

  7. #167
    Senior Member tramscape's Avatar
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    I never know why Waverley doesn't do something like this

    Steamship Stord 1 in Bergen

    https://www.facebook.com/photo.php?f...&theater&ifg=1

  8. #168
    Senior Member tramscape's Avatar
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    Liverpool / Llandudno (provisional) timetable now published

    https://cdn.waverleyexcursions.co.uk...-for-web-1.pdf

    Isn't it a shame that W is not allowed through the Menai Straits ? !
    Last edited by tramscape; 03-13-2019 at 13:15.

  9. #169
    Member youngac's Avatar
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    Note also that an extra weekend of Clyde sailings has been added on June 14-16.
    youngac, proud to be a member of National Steam Ship Preservation since Jun 2011.

  10. #170
    Senior Member tramscape's Avatar
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    Re: Waverley 2019

    Waverley 2019 Originally Posted by youngac Waverley 2019
    Note also that an extra weekend of Clyde sailings has been added on June 14-16.
    Nice one. I missed that !

    Good that they are giving it a go - Weekends in June before the school holidays always seemed sensible even if mid-weeks weren't. However, with the crew presumably already paid for (????)......

    It's looking good - it's now just those uncontrollable variables : mechanical issues and meteorological conditions !
    Last edited by tramscape; 03-13-2019 at 15:05.

  11. #171
    Senior Member tramscape's Avatar
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    Helensburgh still in the balance

    https://www.obantimes.co.uk/2019/03/...verley-visits/

    The key line ...... only W uses it - and the council don't get any money out of it

  12. #172
    Senior Member tramscape's Avatar
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    Hmmmn ...

    50% of the comments relating to the posting of the Liverpool timetable on the WEL facebook page refer, with some relish it seems, to it being a likely booze cruise

    Having said that, there ain't much to see between Liverpool and Llandudno, I don't suppose, so what else to do ?

    It's in my local PSPS region - but I am afraid I won't be "stepping aboard"

    Llandudno and the Menai Straits, Caernarfon etc would have been nice though, I am sure
    Last edited by tramscape; 03-15-2019 at 00:07.

  13. #173
    Senior Member sealegs's Avatar
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    Re: Waverley 2019

    Waverley 2019 Originally Posted by tramscape Waverley 2019
    Hmmmn ...

    Having said that, there ain't much to see between Liverpool and Llandudno, I don't suppose, so what else to do ?
    It really depends on the weather and what other shipping is around in the Mersey. There are a lot of windfarms to pass en-route and during their construction it was quite fascinating to see the variety and number of specialised vessels working on the job. Now the wind farms are all operating, most of the vessels atr those involved in maintenance activities which are fairly small and fast.

    So yes the bar will do well on the run back to Liverpool in the early evening.

  14. #174
    Senior Member kylemore's Avatar
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    Re: Waverley 2019

    Waverley 2019 Originally Posted by sealegs Waverley 2019

    So yes the bar will do well on the run back to Liverpool in the early evening.
    And as long as people reasonably behave themselves good.

    We're not the Swiss sipping a glass of wine on La Suisse and none the worse for that!

    A unique day of fresh air and close to the sea, so different from the enormous floating motorway service stations.

    And the pint glasses full of tenners and twenties winging their way from the bar to the safe in the purser's office help the old lady trade another year!Waverley 2019

  15. #175
    Senior Member tramscape's Avatar
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    Yes you are right. The new boss will be ensuring that there will be no negative feedback after cruises this year
    Last edited by tramscape; 03-15-2019 at 13:13.

  16. #176
    Senior Member tramscape's Avatar
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    As I wait patiently for the postie (which can be a long time nowadays) I am reading the job description for a new Booking office manager at LQ

    Seems like a good idea if someone is going to be there to take responsibility for this ..... but I hope it is not just an extra cost on the business, as this is a managers job, reporting to a "Customer & On-board Services" manager, reporting to the GM, reporting to the board, reporting to WSN, reporting to PSPS ....

    At least it doubles up as a Customer Services manager "ensuring customer satisfaction and dealing appropriately with customer feedback" but it is still two levels below the GM

    I would humbly suggest that they look into a system where customers print their own tickets with QR codes etc and readers are purchased.

    Unused "tickets" could then easily be altered in validity in case of cancellations etc. Much administration time and cost would be saved

    If they are going to be preservationist with the outdated system, then perhaps follow my suggestion and only issue tickets for cruises where there is likely to be a capacity issue
    Last edited by tramscape; 03-22-2019 at 13:31.

  17. #177
    Senior Member millfield153a's Avatar
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    Re: Waverley 2019

    Waverley 2019 Originally Posted by tramscape Waverley 2019
    As I wait patiently for the postie
    Has he been yet? Do you want some tit-bits from amongst the stuff PW has made public?

  18. #178
    Senior Member tramscape's Avatar
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    He got here at half past three ! He did have the hoped-for merchandise.

    I was aware that there had been a dispute over the matter reported but couldn't conceive that it was important enough for it to be such a big deal as to cause all those resignations. I certainly did not see it as the likely case for the resignation of a well-paid executive either. I'm still a bit mystified as to why it transpired as it did

    As to the ship report, well yes, 2019 is probably not the time for radical change but it does suggest that such is not out of the question for the future. However, we don't know whether it will be cost cutting or revenue chasing. The only indication given in the text is that it will be the latter

    Abandonment, even if not for ever, of Ayr is, I guess, a decision based on a sober assessment of risk and likely costs

  19. #179
    Member youngac's Avatar
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    Anyone care to explain what's contained in PW in Layman's terms or is the info too sensitive to be made public?
    youngac, proud to be a member of National Steam Ship Preservation since Jun 2011.

  20. #180
    Senior Member tramscape's Avatar
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    Paul's policy wish of combining PSPS and the WSN-operated Friends of Waverley scheme in terms of support (financial and otherwise) for Waverley was the point at issue. WSN didn't like it being effectively "forced" upon them

    It was not a new policy. OK, WSN is technically separate from PSPS and FOW was dreamt up by a consultant to WSN a few years ago ...... but the existence of the two has been a sore point for some PSPS members - and seems a bit daft to me. I can see that FOW sounds good, mirrors many other organisations in the charitable sector and does not come with the baggage of membership of a society as such ......

    My policy would actually be for all monies to go through the WSN scheme and through WSN because it already has a professional accounting function and this would save PSPS a vast amount of cost, regulatory hassle and personal liability, as we are led to believe that PSPS and Waverley really are one and the same thing
    Last edited by tramscape; 03-22-2019 at 19:20.

  21. #181
    Senior Member tramscape's Avatar
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    Re: Waverley 2019

    Waverley 2019 Originally Posted by tramscape Waverley 2019
    Paul's policy wish of combining PSPS and the WSN-operated Friends of Waverley scheme in terms of support (financial and otherwise) for Waverley was the point at issue. WSN didn't like it being effectively "forced" upon them
    However, this appeared to trigger a "series of events" which led to the resignations (but much later). We are not told what these were

    Strange how WSN asked for funding ...... then managed to fund things themselves !

    We all know the cash position, at least at October 2017, which was healthy enough (and more) if the accounts were correct, for the external funding not to be needed
    Last edited by tramscape; 03-22-2019 at 21:18.

  22. #182
    Senior Member millfield153a's Avatar
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    Re: Waverley 2019

    Waverley 2019 Originally Posted by tramscape Waverley 2019
    a decision based on a sober assessment of risk and likely costs
    which presumably involved Steve Colledge, no stranger to Ayr, and a very welcome recruit back to the fold as Senior Master for 2019

  23. #183
    Senior Member tramscape's Avatar
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    Re: Waverley 2019

    Waverley 2019 Originally Posted by millfield153a Waverley 2019
    which presumably involved Steve Colledge, no stranger to Ayr, and a very welcome recruit back to the fold as Senior Master for 2019
    Yes, that is good news .... but I would have thought that he would have been able to handle Ayr no problem, but the finance/customer service function would put the blockers on it !

    Maybe in the Waverley organisation it is different - "production" has to reign in the "sales managers"

    Reading the statement in PW again it is quite clear that it was an action by the "shareholders", with PSPS being the majority shareholder - so if the resignations were resignations, they were certainly done at proverbial gunpoint (and not over the FoW scheme)

    So we are none the wiser in reality. Not satisfactory really
    Last edited by tramscape; 03-22-2019 at 22:41.

  24. #184
    Senior Member millfield153a's Avatar
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    Re: Waverley 2019

    Waverley 2019 Originally Posted by tramscape Waverley 2019
    I would have thought that he would have been able to handle Ayr no problem
    If he can't, no-one can: but perhaps he will not be the ship's Master for the whole summer

    Waverley 2019 Originally Posted by tramscape Waverley 2019
    not over the FoW scheme
    The issue presumably crystallised divergent views about the role of PSPS, but I'm with Cameron Marshall: "In every challenge of life and business I have faced, I have resolutely tried to learn from others, but in spirit only to look forwards."
    Last edited by millfield153a; 03-23-2019 at 00:19.

  25. #185
    Senior Member tramscape's Avatar
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    The WEL website still seems to be exhorting us to become Fs Of W - but I guess that is one of the radical changes that is scheduled to be after 2019 is over

  26. #186
    Senior Member tramscape's Avatar
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    Re: Waverley 2019

    Waverley 2019 Originally Posted by millfield153a Waverley 2019
    The issue presumably crystallised divergent views about the role of PSPS
    Well, I did, at the last AGM, plead for PSPS to take more control, so I can't complain at the outcome - and if those in place couldn't stomach it, then so be it. However, it would be fascinating to know if this also related to a differing view of the future direction for the Waverley business - and I wonder whether the old or the new regimes are more aligned with my views

    I also mentioned at AGM that I was likely to be in a minority position with regard to direction for the future * ...... so even if I might wish to complain about this, I won't, because that is democracy for you but I think we do need a "meaningful vote" within PSPS as to what the way forward should be ......



    * It needn't be the radical prescription (which isn't happening)..... but sensible retrenchment, business simplification and consolidation (and withdrawal from Ayr is consistent with this)
    Last edited by tramscape; 03-23-2019 at 13:38.

  27. #187
    Senior Member tramscape's Avatar
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    If Waverley was restricted to categorised waters only, she would still be able to undertake the vast majority of her current Clyde and Thames sailings. The south coast would be restricted to the Solent (but still allow cruising to the Needles) and the Bristol Channel to the Holms and above but still offer decent sailing opportunities. The Liverpool / North Wales areas and the Inner Hebrides would be ruled out
    Last edited by tramscape; 03-23-2019 at 18:33.

  28. #188
    Senior Member tramscape's Avatar
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    Confirmed Spring and North Wales timetables have now been published

    Good to see someone (guess who ?? !!) updating the WEL website and newsbar and the WEL and PSPS facebook pages at 9-30 at night !!!!

    I think we can look forward to good and prompt information updates this year

    Are we getting too much from a mere paid employee ?
    Last edited by tramscape; 03-25-2019 at 23:02.

  29. #189
    Senior Member millfield153a's Avatar
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    Re: Waverley 2019

    Waverley 2019 Originally Posted by tramscape Waverley 2019
    at 9-30 at night
    after a day on the south coast, presumably investigating Poole Harbour possibilities

  30. #190
    Senior Member tramscape's Avatar
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    Not much night life in Poole then ???

    Poole would be a nice call but I seem to remember there was some specific reason why it became off limits. Have things changed ?

  31. #191
    Senior Member millfield153a's Avatar
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    Re: Waverley 2019

    Cameron Marshall mentioned in PW that they would be investigating possibilities so presumably the GM has been talking to boat owners etc to try and secure a berth

  32. #192
    Senior Member tramscape's Avatar
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    I am back from foreign climes and it would appear that there has not been much happening as far as Waverley is concerned

    My phone has taken to not liking facebook so I was a bit out of the information loop, but it seems that WEL have opened bookings on-line although the brochure with fares is still some way off from publication

    On the face of it, it would seem that two issues promoted strongly on here have been attended to

    Most importantly there appears to be no Gift Aid on fares although the FAQ page on the website has not been changed (I hope I am not just missing something here - and I await the sailing brochure with interest)

    Secondly, there is a check box for confirming having read the Terms and Conditions which has to be positively checked before proceeding to pay

    I am not sure whether any members of the new management check in to this forum, but if the second matter has resulted from that (rather than general common sense), then great. The GA issue progressed a way beyond this forum
    Last edited by tramscape; 03-31-2019 at 18:22.

  33. #193
    Senior Member tramscape's Avatar
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    Some might say I am being picky but if your public face is out of date and giving duff info, then I believe I am not

    The WEL website pages under "Plan Your Trip" for Scotland still refer to provisional timetables and bookings opening soon ..... for the trips which are now confirmed and for which bookings are being taken

    The Liverpool & llandudno "brochure" with fares is available to view and download. No mention of Gift Aid on fares in it !
    Last edited by tramscape; 04-02-2019 at 20:56.

  34. #194
    Senior Member tramscape's Avatar
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    So, it is definitely Kilcreggan instead of Helensburgh this year - with a bus put on from Helensburgh (Thursdays and Saturdays)

  35. #195
    Senior Member somewhatfoolish's Avatar
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    Gavin the pier master will have some extra customers this year then.

  36. #196
    Member youngac's Avatar
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    Does this announcement mean that a timetable is imminent? They implied on Twitter that the reason they hadn’t released the timetable was because of uncertainty about Helensburgh.
    youngac, proud to be a member of National Steam Ship Preservation since Jun 2011.

  37. #197
    Senior Member tramscape's Avatar
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    Re: Waverley 2019

    Waverley 2019 Originally Posted by youngac Waverley 2019
    Does this announcement mean that a timetable is imminent? They implied on Twitter that the reason they hadn’t released the timetable was because of uncertainty about Helensburgh.
    Yes, it will be with us very soon now : "over the coming days" to quote the press release

  38. #198
    Senior Member tramscape's Avatar
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    Soon, you never know, Waverley might be banned from going upstream to Glasgow unless she gets Schottel units fitted (Goethe has them fore and aft for navigating the very much wider Rhine)

    Maybe another thing which tips the scales in favour of moving Waverley's base to a rebuilt, dredged and properly serviced Helensburgh

    I see that there is a Scottish Branch AGM next week. I shall not be there .... but maybe it is something for someone to put from the floor under "AOB"

  39. #199
    Senior Member somewhatfoolish's Avatar
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    The Rhine is a whole different beast to the Clyde; the latter might have 1.5 knots of tide at springs after sustained heavy rain whereas the Rhine has stretches where winter spate might see 7-8 knots and 3-4 knots even when the water is low.

  40. #200
    Senior Member tramscape's Avatar
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    Re: Waverley 2019

    True that the Rhine is relatively fast-flowing - but Waverley's lack of manoevrability, and the fact that she only has one engine will militate against her navigating restricted channels regardless. She cannot do the Avon any more, nor the much wider but much more tricky Menai Straits

    The deciding factor in reengining Goethe a few years ago was that with one engine only, she would fall foul of regulations anyway, so she now has two diesels

    Waverley should not push it ...... but being based at Helensburgh would not rule out the thought of operating some cruises out of Glasgow if so desired

    What else would give the incentive to Argyll & Bute Council to fork out for the required work at Helensburgh ? Two days a week calls in the high summer hardly justifies it

    I guess I shouldn't worry about it, Waverley will survive (I guess) and whether it is with our without Helensburgh is of no consequence to me
    Last edited by tramscape; 04-04-2019 at 20:06.

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